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Home·Privacy policy

Privacy policy

Written to be read, not skipped. If anything is unclear, write to us and we will explain.

Effective from 8 September 2026

1. Who handles your data

The controller of your personal data is Spektrum Reality s.r.o.. That means we decide how the data is processed, and it is us you address your requests to.

ItemDetail
Company ID (IČO)09840036
Registered officeŽerotínovo nám. 162/11, Přerov I-Město, 750 02 Přerov
Register entryCommercial Register of the Regional Court in Ostrava, file C 84399
VAT ID (DIČ)CZ09840036
Data box IDr472ijw
Phone+420 732 527 299
E-mailspektrumreality@email.cz
Responsible for personal dataAndrea Prokešová

We have not appointed a data protection officer — the law does not require one, because we neither process personal data on a large scale nor monitor anyone systematically. For anything concerning personal data, write to spektrumreality@email.cz.

2. What we process, why and for how long

We collect nothing “just in case”. Every item below has a purpose, a legal basis and a deadline after which we delete it.

PurposeDataLegal basisRetention
Answering your enquiry, arranging a viewing and further dealings about a propertyName, e-mail, phone, area of interest, budget, your message and the property you ask aboutSteps prior to entering into a contract at your request — Art. 6(1)(b) GDPR3 years from our last contact
Protecting the forms against bots and floodingIP address and submission timesLegitimate interest — Art. 6(1)(f) GDPR24 hours at most, in server memory only
Running and securing the website (server logs)IP address, browser type, requested address, time of requestLegitimate interest — Art. 6(1)(f) GDPRAs set by the hosting provider, a matter of days
Traffic measurement (Google Analytics 4)Pseudonymous device identifier, truncated IP address, pages visited, approximate location at city level, device typeYour consent — Art. 6(1)(a) GDPR14 months from your last visit
Proof of your choice in the cookie barThe choice (accepted / rejected), date and policy versionObligation to demonstrate consent — Art. 7(1) GDPR12 months, then we ask again
Handling an enquiry sent by e-mail or made by phoneWhatever you write or tell usLegitimate interest in replying — Art. 6(1)(f) GDPR3 years from our last contact

Filling in a form is voluntary. Without a name and a contact we have no way to reply, which is why those fields are required and the rest are not.

Legitimate interest means the processing is needed for ordinary operation (site security, replying to you) and we have weighed that it does not harm you. You can object to such processing at any time — see section 8.

3. Where the data comes from

From you alone — a form, an e-mail, a phone call or a message on social media. We never buy personal data and we do not harvest it from public registers or third-party lists.

4. Who else sees the data

We do not sell data and we pass it to nobody for their own purposes. We do rely on companies that run the technology for us — they act as processors, bound by contract and by our instructions.

WhoWhat forWhere the data sits
Vercel Inc. (USA)Hosting and delivery of the websiteEuropean Union and the United States
Supabase Inc. (USA)Database of listings and photo storageEuropean Union (Frankfurt am Main)
Resend, Inc. (USA)Sending the form e-mail to us and the confirmation to youEuropean Union and the United States
Google Ireland Limited (Ireland)Traffic measurement — only if you consent to itEuropean Union and the United States
Partner agents and developers in SpainArranging a viewing or reservation of a particular property — with the data needed for that aloneSpain (European Union)

We may also hand data to public authorities where the law requires it — for instance during an inspection or under anti-money-laundering rules.

5. Transfers outside the European Union

Some of our suppliers are based in the United States. Those transfers rely on the European Commission’s adequacy decision under the EU‑US Data Privacy Framework, or on standard contractual clauses approved by the Commission. We will send you a copy of the clauses on request.

6. Cookies and traffic measurement

Without your consent the site stores nothing on your device beyond what it needs to work, and Google’s measurement code is not loaded at all. What is stored and for how long is set out separately:

  • Cookie policy

7. How we protect the data

The whole site runs over an encrypted connection (HTTPS). The administration is open only to people with their own account and password, and only to those who need it for their work. The database and photographs sit with providers that keep backups and separate access control.

Should a security breach nonetheless put your rights at risk, we will report it to the Czech Data Protection Authority within 72 hours and, where the risk is high, tell you as well.

8. Your rights

Under the GDPR you have the rights below. Exercising them is free — write to spektrumreality@email.cz or to our registered office.

  • To know whether we process anything about you and get a copy of it (right of access).
  • To have an inaccurate item corrected and an incomplete one completed.
  • To have the data erased once it is no longer needed, you withdraw consent, or we processed it without a basis.
  • To have processing restricted while a dispute over accuracy or lawfulness is resolved.
  • To receive the data you gave us in a machine-readable format and take it elsewhere (portability).
  • To object to processing based on legitimate interest — we then stop unless we can show compelling grounds of our own.
  • To withdraw consent to traffic measurement at any time, as easily as you gave it. Withdrawal does not affect what happened before.
  • Not to be subject to automated decision-making — which we do not carry out anyway (see section 10).

We reply within one month at the latest. For a complex request we may extend that by two further months and will tell you if we do. If we cannot tell who sent the request, we will ask for something that confirms your identity — otherwise we might hand your data to a stranger.

9. Complaint to the supervisory authority

If you think we are handling your data badly, tell us first — most things are settled with a single e-mail. That does not take away your right to go straight to the supervisory authority:

Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, Czech Republic, phone +420 234 665 111, e-mail posta@uoou.gov.cz.

  • uoou.gov.cz

10. Automated decision-making and profiling

We do neither. No machine decides anything about you on its own, and we do not use your data for profiling or ad targeting.

11. Changes to this policy

This policy changes when the site or the law does. A new version applies from the day we publish it here; for material changes the cookie bar asks for consent again. This version is effective from 8 September 2026.

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Listings, sales and rentals of Spanish property for Czech and Slovak clients.

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